With its hosting DNA, DOSarrest understands the challenges of dealing with a distribute denial of service (DDoS) attack in a data center. We know, for example, that for every minute your website is reeling from a DDoS attack, thousands – or even hundreds of thousands-of dollars can be lost in the form of missed sales and credibility with your customers. In addition to lost revenue, you risk future losses due to the negative impact to your search engine optimization (SEO) ranking caused by a prolonged outage – a penalty from which it can take months to recover.
To help avoid these problems, DOSarrest designed a cloud-based mitigation service that provides carrier-grade service and leaves your Web infrastructure intact. Because we created a multilayered defense system in each of its geo-distributed mitigation centers, we can handle the large Layer 2 and Layer 3 attacks all the way to the most sophisticated application layer incursions with relative ease.
Expecting the Unexpected
Given the relatively low barrier of entry for the committed attacker, a DDoS attack can be launched at anytime for a variety of reasons, unbeknownst to the victim. Because of this uncertainty, we had to design a mitigation service that could be implemented within minutes. By using a distributed architecture, we can provide both DDoS protection and added website performance for our customers.
But this distribution presented some challenges we had to overcome. Given that we broadcast our customers’ content from several locations between Europe and North America, we needed to know how each location was performing.
Ensuring Total Stability and Performance
To solve this problem we developed – and are now in the process of rolling out – DOSarrest External Monitoring Service (DEMS), a completely separate website monitoring service designed to ensure the highest degree of stability and performance for all the geographic regions from which we broadcast. Even some of the world’s largest content-delivery networks don’t supply this information to their customers.
With DEMS, we can provide the first fully managed DDoS protection service, backed by a team of engineers on duty 24/7/365 in our Security Operations Center, which is capable of detecting and thwarting an oncoming attack before it has any effect. Our philosophy is to resolve issues that may arise on the first call or e-mail from our customers. There are no auto-replies here, as an experienced engineer responds to every inquiry, normally within 10 minutes.
Jag Bains, CTO at DOSarrest Internet Security.
To read more about the InformationWeek DDoS Special Report, download it here: