Founded in 2008, Posterous is an ingenious Web publishing platform that can take just about any file, photo or video sent in an e-mail attachment and automatically post it to a customer’s website or blog. Unfortunately the startup experienced a few glitches last week.
“On Wednesday and Friday, our servers were hit by massive Denial of Service (DoS) attacks,” wrote co-founder and CEO Sachin Agarwal to his customers in an e-newsletter. Six days later, he continued, “I’m happy to report Posterous is at 100% and better than ever.” The CEO had this to say to his customers about the ordeal:
While we were certainly frustrated, we know that no one was more frustrated than you. Your website was down, and I humbly apologize for that. Know that throughout these six days, restoring your site and your trust has been our number one priority.
At the same time, I have never been prouder of the Posterous team. Garry led the team in the server migration, Vince worked like a mad man until he passed out on his desk, and Jackson helped the community understand the impacts of some pretty technical issues. This week has been all hands on deck, and we had some pretty great hands.
It’s great news, but we were kind of hoping they would e-mail the problem to another company and have them fix it. DoSterous, anyone?